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Questions before ordering? Check here first!

All prices listed are retail.  I now offer wholesale to those who meet the wholesale requirements.  For specifics, click here.

Contact:    Janice Abarbanel,  781-784-5598  781-784-5598 , janice@janiceabarbanel.com

Fax 781-784-2887

Hours:  5 days a week 9AM - 8PM EST (orders are shipped Monday - Friday only, unless special arrangements are made).

Unfortunately we are not open to walk-in customers at this time.  Local customers please call us to arrange a time for pick-up.
 
Ordering:
 
To order use the safe and secure shopping cart. Retail bead orders ship within 5-7 business days. Wholesale orders are shipped within 3 weeks.

The easiest way to order is through the safe & secure online shopping cart. 

You can also call in orders, if you don't want to order online. 

617-784-5598, please leave a message as I'm often working in my studio.

If you have any trouble using the shopping cart, email me for assistance..

Payment:

I accept credit cards (M/C, Visa or Discover), Paypal and money orders. Payment is due at the time orders are placed.  All beads are made to order.

Shipping:

US Shipping Rates

USPS First class mail - $2.50 plus additional shipping depending on weight.

USPS Priority mail fee is $4.95 for the small flat rate box.  If you need insurance, you must pay for the medium flat rate box.  That charge is $10.70 plus insurance.  Shipped with delivery confirmation. The invoice amount will be adjusted accordingly.

International Orders:
 
I accept credit cards (M/C, Visa or Discover) and Paypal.

International first class mail starts at $5.39. 
 
It's recommended that wholesale orders ship by Priority Mail International.
 
International Priority:  $13.45  This is a small flat rate box (weight is up to 4 lbs.).  If you would like insurance, you must ship in the medium flat rate box.  The fee for this is Canada & Mexico - $26.95, all other countries - $43.45.  The invoice will be adjusted accordingly.

Return Policy:  Customer satisfaction is very important to us.  If there is a problem with your order and you'd like to return it, please email us as soon as you receive your package. Returns must be sent back within 7 business days of delivery. We will replace the item or refund the price of the item (sorry we cannot refund the shipping costs).  We will charge your account for shipping the replacement items unless the mistake was ours. Your credit card/paypal account will be credited after the items are returned.

Privacy Policy:

Our "Privacy Policy" is short and simple.  We will NOT sell, trade, or disclose any of the personal information you have disclosed to us.  We value our customer's privacy and would never release information to anyone for any reason.

Credit Card & Personal Security

This is an area janiceabarbanel.com takes very seriously.  We use Secure Servers with Secure Socket Layer (SSL) transmission to secure orders from our customers.  This enables us to encrypt any data sent to our web server, and in turn our server will encrypt any data sent back to your web browser.  This is the highest level of encryption available to the general public.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user.  Usage of a cookie is in no way linked to any personally identifiable information while on our site.  Once the user closes their browser, the cookie simply terminates.  For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.  If a user rejects the cookie, they may still use our site. 
 
Links

This web site contains links to other sites.  Please be aware that I, www.janiceabarbanel.com, am not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

If you have any questions about the security at our website, you can send an email to janice@janiceabarbanel.com.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. Please email us with any necessary changes.
 
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at janice@janiceabarbanel.com.

 

 
 
 

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